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Policy for Exchanges and Returns

RETURN POLICY

Unopened double rolls of wallcovering and spools of border are returnable for 30 days from the date of purchase when accompanied by a receipt. Simply return them to your local Sherwin Williams store for an immediate credit. Note: Returns may be subject to a 25% restocking fee or return shipment charge.

Please e-mail us at wallcoverings@sherwin.com or call us at 1-800-532-3569 with any questions or concerns.

Recommendation:

When using a coordinated pattern, we recommend that you do not begin hanging any material until you receive all the product you have ordered.

Sample Orders:
  • Samples are non returnable, no credits will be issued for samples.
  • All samples are 8 x 10 samples or 6" for borders.
  • Colors may vary from the web-site or collection.
Guarantee

Sherwin-Williams guarantees all merchandise to be of first quality and free from manufacture’s defects. Carefully read all manufacturer’s instructions and warranties before hanging your wallcoverings. Failure to comply to recommended procedures will break your manufacturer’s warranty.

WARRANTY DISCLAIMER

EXCEPT FOR PRODUCTS MANUFACTURED BY THIRD PARTIES OTHER THAN SHERWIN-WILLIAMS, NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS SITE IN REFERENCE TO A SPECIFIC PRODUCT IS MADE OR AUTHORIZED BY SHERWIN-WILLIAMS REGARDING THE PRODUCTS. SHERWIN-WILLIAMS HEREBY EXPRESSLY DISCLAIMS ANY LIABILITY FOR PRODUCT DEFECT CLAIMS THAT ARE DUE TO PRODUCT MISUSE, IMPROPER SURFACE PREPARATION, IMPROPER PRODUCT OR COLOR SELECTION OR MISAPPLICATION. SHERWIN-WILLIAMS HEREBY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE REGARDING ANY PRODUCT.

Ordering

THREE CONVENIENT WAYS TO PLACE YOUR WALLCOVERING ORDER:

ON-LINE WALLCOVERING STORE
Use our wallcovering selector to help you choose from a select group of collections and PLACE YOUR ORDER TODAY.

NEED A WIDER RANGE OF SELECTIONS?
Visit your local Sherwin-Williams Store. Stop in to view our wide selection of "in stock" wallcoverings or view our extensive wallcovering library. A friendly associate will be happy to answer any of your decorating questions and assist you with your order.

ALREADY MADE YOUR SELECTION?
Call 1-800-532-3569 to access our toll-free wallcovering sales and service line. Just give us your pattern number and let Sherwin-Williams do the rest?

©2007 The Sherwin-Williams Company